By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on this website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
Order information is held by our Cart System, this service is provided by Roman Cart who specialise in order processing and ecommerce transactions, Roman Cart provides Secure SSL data handling and is a VeriSign approved company.
Your payment details are never recordeed or stored, we use a third party Secure Payment Gateway provided by Sage Pay to handle all internet transactions.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by email.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which many websites store automatically on your computer in your Temporary Internet Files folder. The cookies that our site uses are purely for form data storage purposes only, so that our shopping cart system can record your selections as you pass from one page to another, or if you leave the site and return at a later time. Our cookies and others can be deleted by you at any time by navigating through your browsers Tools or Internet Options.
STORING THE CONTRACT INFORMATION
Please note your order information is auto-stored by our Cart system even if the transaction has not been completed, this may help you continue your shopping experience should you return, it will also to aid us with our analysis and diagnosis of the website, products, performance and technical development.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by email. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
KNOW YOUR RIGHTS
It is your right to inquire about any data stored about you.
It is your right to demand correction of any data inaccuracies.
It is your right to block or delete your stored personal data.
It is your right to revoke any given consents at any time.
we advise you to do this in writing or by email including your full contact information and we will action your request at our earliest convenience.
Prepared by Lawyers Direct www.lawyers-direct.biz in association with www.e-terms.co.uk.
Last modified: 01-01-2015 - Supersedes all other published versions.